Q1: Are you a factory?
A: We have a professional manufacturer of luggage products. The factory has 10 years of production experience.
Q2: What's your sample policy if I need my design?
A:Custom pattern /logo will be charged the corresponding fee, sample delivery time is 10-15 days, depending on the process or material.In the case of sufficient time, it is recommended to customize the sample first, and if the customer feels satisfied after receiving the sample, mass production will be carried out, which will greatly reduce the risk of the customer.
Q3:What is your MOQ for a custom order?
A: Our minimum order quantity is 50 pieces. Price also depends on quantity. If customization is required, the MOQ is higher.
Q4: How long is the production cycle?
A: Usually 15-30 days after receiving the payment and confirming all the details, it will be a delay if there is a holiday. It depends on the quantity.
Q5: How do you control the quality of your products?
A: We have our own quality assurance team who inspect 100% of the products before packaging. Customers can also send your QC team or a third party to inspect before delivery. Customers can check the quality by our samples.
Q6: What are your terms of payment?
A: 100% payment before production.
